Last Updated: August 21, 2026
1. Introduction
Welcome to TurboDMS. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at privacy@turbodms.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when registering at TurboDMS, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.
We also collect certain information automatically when you visit our website, such as your IP address, browser type, device information, and pages viewed. If you opt in to analytics, this may include interaction data from Google Analytics and Microsoft Clarity (including session recordings). If you opt in to chat, Tawk.to may collect messages you send through the widget.
The personal information that we collect depends on the context of your interactions with us and the choices you make, the products and features you use. The personal information we collect can include the following:
- Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
- Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
- To facilitate account creation and logon process.
- To send administrative information to you.
- To fulfill and manage your orders.
- To request feedback.
- To protect our Services.
4. Will Your Information Be Shared With Anyone?
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. If you opt in, we share website usage data with Google (Analytics) and Microsoft (Clarity), and chat data with Tawk.to, so those services can operate.
We may process or share data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
5. Do We Use Cookies And Other Tracking Technologies?
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Essential cookies are used to operate the site and remember your preferences. Analytics cookies (Google Analytics and Microsoft Clarity) and functional cookies (Tawk.to live chat) are used only if you opt in through our cookie banner or Cookie settings. Specific information about these technologies and how to change your choice is set out in our Cookie Policy.
6. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
7. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
8. What Are Your Privacy Rights?
In some regions, such as the European Economic Area, you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure; to restrict the processing of your personal information; and, if applicable, to data portability.
9. Updates To This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.